Design Quality Coach – LEGO DESiGN

Job Description

Are you still a kid at heart and have a remarkable interest to ensure we deliver the best build and play experiences to our consumers?

Well, here is your chance! We are looking for a hardworking colleague to give to the model development process and to support the design team in creating products that meet the needs of kids of all ages around the world!

Core Responsibilities

Design Quality Coaches (or Model Coaches as we call them internally) are accountable for:

• Support the product development plan and the Quality Assurance process, to secure quality in LEGO experiences
• Safeguard quality with a special focus on play promise and safety
• Guide model development towards combining great design appeal with high quality experiences that can be handled by consumers
• Work as a team and provide support on all experiences that requires model coach support and collaboration
• Work as a team to identify if products have the right age mark fit by applying insights and knowledge on consumer capabilities
• Recognize building pitfalls, model stability issues and technical challenges to identify and ensure a great play
• Have a consumer centric approach to coaching and guide LEGO designers to make design decisions based on consumer insights

Play your part in our team succeeding

The Model Governance Team sits within the LEGO® Design organization, supporting the model design development by driving the Model Quality Assurance process. This is a team environment where there is a clear passion for the building journey and play experience, and for applying relevant tools from e.g. Rhino, NX calculation and consumer testing. In addition, our expert coaches act as a source of expertise to other designers and specialists, on diverse topics such as consumer capabilities, model stability, element platforms and material performance etc.

Do you have what it takes?

The ideal candidate has proven experience with product development processes while making vital adjustments during the process to maintain the overall goal and deadlines.

A strong collaborative mentality and great communication skills. Experience with guideline development or communicating relevant information to users would be an advantage.

Good technical and functional understanding of bricks and plastics would have an added advantage.

Regarding the academical background, teaching studies or similar could be a benefit, and has a clear passion for kids related topics.

Moreover, someone who can demonstrate:

• Demonstrate the ability guide and influence colleagues within own and other departments
• Solid skills within communication and how to approach colleagues with constructive, timely and relevant feedback
• Clear collaborative approach who loves to work with a very diverse set of people regarding profiles, roles and responsibilities
• Proactivity in seeking and understanding consumer insights and translating insights into quality demands of a product experience
• Strong in time plan management, together with the ability to lead many tasks and to cope with occasional high workload while keeping focus

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you’re interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you’ll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.

Workplace – When you join the team you’ll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.